Key Topics

The International Association of Airline Internal Auditors (IAAIA) is a voluntary and non-profit organization that serves as a platform for Airline Internal Auditors around the world to exchange information, share best practices and address current and future challenges. Since its inception in 1991, this annual conference has grown to become a key industry event participated by industry professionals from over 70 member airlines around the world.

Airline Outsourcing
Technology has changed the way passengers book and purchase their flights. To meet and exceed these new demands, airlines have to make full use of relevant technology without incurring a heavy cost in capital and human resource. Outsourcing is the answer. This two part presentation addresses the developments of technology and its implications on the industry.

Simplifying the Business
We are challenging ourselves as an industry to save costs in the course of our operations. While today’s consumers expect convenience, they are not willing to pay for the processes that make it possible. The answer is in simplifying these processes and making the most effective use of existing technology. The aim is to improve customer service whilst saving the annual operating costs.

Rising Fuel Cost and Fuel Hedging
Jet fuel prices have climbed dramatically. And most major airlines are left so vulnerable that remaining profitable is a challenge. Fuel is one of the most significant operating cost for carriers, and the high price is a prime hurdle to the airline industry. “Fuel hedging” is the practice of using investments in the commodity’s future markets to “lock” the fuel price and hence give airlines a measure of protection against major fuel price swings. As the saying goes, “There will always be risk associated with investing.” Would hedging be able to entirely shield airlines from the impact of rising fuel costs? Are auditors able to evaluate the impact and risk of the unpredictable cost pressures on all of us in the airline industry?

Reputational Risks
An airline’s reputation has become a major concern as a damaged reputation can have wider implications for shareholder value and customer relations. With recent scandals over corporate governance and auditing practice, reputational risk has become a pressing issue. This session will share insights into the integrity of an airline fund management and treasury operations involving critical fund and asset management transfer processes.

 

 
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