Niale McLOUGHLIN
Niale originally studied hotel management in Ireland and began an international career that brought him to Asia in 1975. After holding a variety of operations and sales positions, including setting up and managing the HR department at the Mandarin Oriental Hotel Group, he chose to specialise in training and development. In 1984 Niale co-founded the greatly successful Hong Kong-based training company Training Services Asia (TSA), whose original training programmes for prestigious clients throughout Asia were believed to have led to increased revenues and improved service. Niale’s focus now is on facilitating change, unleashing sales potential and managing relationships. Corporate clients served recently include ABN Amro, Bank of America, Caterpillar, Hewlett-Packard, HSBC, Lexmark, Monetary Authority of Singapore, Prudential Assurance, Raffles International Hotels, Redington, PepsiCo, and Siemens Medical Solutions.
Title of Presentation: Managing Relationships

Michel GANADO
A senior management consultant long associated with Air Malta, Michel Ganado is working closely with the airline’s internal audit function to introduce programme and project management disciplines. This initiative is expected to enable better management of internal audit workload, and provide internal auditors the skills needed to conduct health-check audits on the organisation’s ongoing projects. His presentation at the 12th IAAIA Conference will focus upon the benefits of ‘projectising’ aspects of the internal audit function.
Topic of presentation: Project Management

M. A. SIDDIQUI
M. A. Siddiqui, CA, CPA, CIA, is now Senior Vice President - Internal Audit of the Dubai-based Emirates Group, where he has served for over 20 years. Currently a Director-at-Large and member of the International Relations Committee of the Institute of Internal Auditors, he was also nominated to the International Advisory Panel of the IIA’s Board of Regents. A former President of the Dubai chapter of the IIA, Siddiqui is a noted speaker at a number of international audit conferences, including previous Annual Conferences of the IAAIA.
Topic of presentation: Field Audits
Topic of presentation: Chief Audit Executive – Audit Panel Discussion

Martin STEUERNAGEL & Lars REDELIGX
Now General Manager Auditing, Finance and Accounting, Martin Steuernagel has served Lufthansa since 1991 in various capacities, including Manager Auditing, Project Manager Cost Management, and Head of Quality Management.

Lars Redeligx has been with Lufthansa since 1991 and served as Manager Auditing, Project Manager Sales 2000, General Manager Airline & Leisure Customers before moving into his current job as General Manager Auditing Passenger Airlines.

The paper presented at the 12th IAAIA Conference by Martin and Lars will show how a new IT application will improve Lufthansa’s checks of compliance with approved fare levels and conditions. They will also address audit procedures used to evaluate the appropriateness of established processes and IT applications.
Topic of presentation: Fare Audit

Lara CHALMERS
A Certified Public Accountant working in the Internal Audit department of Continental Airlines, Lara Chalmers’ current focus is on managing information systems audit, particularly application reviews and systems development. Earlier, during the five or more years that she has been with Continental, she also supervised and conducted financial and operational audits. Lara worked earlier with KPMG as assurance auditor. In addition to extensive airline industry experience, she has had considerable exposure to mortgage banking, financial institutions, investment banking and real estate.
Topic of presentation: Enhancing the Fraud Interview Process & Maximising the ‘Rewards’ of Fraud Detection

David DICKSON
As Airline Industry Group Leader with Ernst & Young in the USA, David Dickson has worked extensively in the airline industry, with American Airline in particular. He has also worked on projects with Northwest, British Airways, Air China, Reno Air, Aerolineas Argentina, TWA, Groupo TACA and Qantas. He is one of Ernst & Young’s foremost experts on route profitability systems, as also revenue accounting, monthly closing processes, maintenance and engineering. He has worked too on special projects including extensive due diligence, catering cost savings, co-sourced internal audit projects.
Topic of presentation: Corporate Governance – “Learning the positive Lessons from the Sarbanes-Oxley Act of 2002”

James HOGAN
President and Chief Executive of Gulf Air since May 2002, James Hogan is also Vice-Chairman of the Bahrain Hotels Co and a Director of the Bahrain Racing Circuit Company. Earlier, as COO of BMI British Midland with responsibilities for cargo, commercial, engineering, handling, marketing, operations and sales, he also served on the airline’s board of directors.
His airline industry experience includes stints in various sales and operations roles with Ansett, Qantas, VIP Airfreight and Ansett Pioneer. Outside aviation, he has worked with Hertz, whom he left as Vice President Marketing & Sales for Europe, Middle East and Africa, and with Forte Hotels Limited. James Hogan is a Fellow of the Australian Marketing Institute.
Topic of Presentation: Aviation Change or Die – Gulf Air Approach

Anton van WYCK
Leader of the southern African Internal Audit & Enterprise-wide Risk Management Services practice at Price Waterhouse Coopers, Anton also serves on PWC’s global internal audit leadership team. With over 19 years’ experience in corporate governance, risk management and internal audit, he advises a wide range of corporate and public sector clients. Voted “Internal Auditor of the Year” in 1999 by the IIA’s South Africa chapter, Anton was a member of the King Committee’s task team charged with addressing risk management and internal audit issues. He has made presentations on corporate governance at professional conferences of the highest level in Europe, Asia and North America. Anton was the first southern African to be elected to the International Executive Committee of the IIA, serving thereon as Vice-Chairman Professional Practices.
Topic of Presentation: Internal Audit’s Role in Risk Management – Moving beyond concepts, to execution

Wim EYSINK
As an Enterprise Risk Services partner with Deloitte Touche Tohmatsu (DTT), Wim Eysink is responsible for the internal auditing / risk consulting function in the Netherlands, leading a team of around 60 people drawn from different backgrounds and competencies. Embracing a broad range of skills, they provide a variety of services including operational / financial audits, IT and security. Wim has been frequently invited to speak at internal audit seminars across the world, focusing on risk management vis-à-vis internal audit, and the Sarbanes-Oxley Act. Most recently, in June 2003, he was a featured speaker at the Las Vegas Annual Conference of the Institute of Internal Auditors.

Jean-Pierre GARITTE
Enterprise Risk Services partner at Deloitte Touche Tohmatsu (DTT), Jean-Pierre Garitte co-ordinates DDT’s European internal audit services group, and leads its internal audit practice in ERS Belgium and Germany. He is also on the faculty of Internal and Information Systems Auditing at the UAMS Management school in Antwerp and the Viaamse Economische Hogeschool in Brussels. A past Chairman of the Board of the Institute of Internal Auditors, his tenure revolved around the theme, “Building Bridges,” with a focus on increasing public awareness of corporate governance. In Europe, he is an acknowledged expert on restructuring projects, especially in Eastern Europe and South East Asia.
Topic of presentation: Strategic changes in the Airline Industry & their impact on Internal Audit

Keith NG
A specialist in prevention, detection and investigation of FFP frauds, Keith Ng has been with Singapore Airlines since 1999. He has led a number of breakthrough investigations, especially in the area of accrual abuse by travel agencies and airline staff. Before joining the airline, he worked in senior positions with the Singapore Police Force, concluding his stint there as head of the Financial Fraud Branch in the Commercial Crime Division. A Certified Fraud Examiner and graduate of the National University of Singapore, Keith Ng is now pursuing a Master’s degree in Knowledge Management from Nanyang Technological University.

Madhav Gokhale
Madhav is currently Manager Internal Audit with Emirates Airlines and has the responsibility to audit the Group’s Joint Ventures and subsidiaries including the frequent flier programme and Emirates destination management activities.

He is a Chartered Accountant and has passed the Uniform CPA Exam (USA). He has actively participated in the development of the profession both at the regional and international level. He has been a part of the key leadership team of the Dubai Chapter of the IIA, and was its President during 2002-03. He is currently a member on The IIA’s Academic Relations Committee and serves as the Middle East and Indian Ocean Region’s District Representative.
Topic of presentation: Frequent Flyer Programmes

Mohamad Magd El Din NASSAR
Now Manager Internal Audit in the Department of Civil Aviation, Dubai, Mohamad Nassar has worked earlier with Arthur Andersen in Egypt and the UAE, and with Ernst & Young in Saudi Arabia. His experience embraces wide exposure to auditing, accounting and consulting in a number of industries – manufacturing, trading, contracting, real estate, advertising, hospitality and aviation. Mohamad is a Certified Internal Auditor and a Public Licensed Accountant (Egypt).
Topic of presentation: The Challenges to Add Real Value

Luciano LOIODICE
A graduate in Economics and Business Administration from the University of Rome and Chartered Accountant, Luciano Loiodice is Director Internal Auditing at Alitalia, where his focus during the last two years has been on strategic, financial and operational internal audit projects, including implementation of the AZ Audit Risk Assessment System. Luciano served earlier with Price Waterhouse Coopers. As a member of PwC’s Transaction Service Group, he was involved in the audit and business advisory services, including M&A, IPO, MBO, etc. During his career, he has had extensive exposure to non-aviation businesses as well, notably construction, real estate and corporate services. He has worked in depth with major Italian companies and with the Italian subsidiaries of leading multinational companies.
Topic of presentation: Risk Assessment

Nigel PAYNE
A Chartered Accountant with a Master’s degree in Business Leadership, Nigel Payne was a member of the King Committee on Corporate Governance, heading task groups on risk management, internal control and internal audit. Nigel has extensive experience of high-level corporate governance issues as well as forensic investigations. A renowned public speaker – he is an “Advanced Toastmaster” – he is also an internationally recognised expert on professional issues. Voted “Internal Auditor of the Year” in 2000 by the Institute of Internal Auditors, South Africa, Nigel received its “Best Contribution to the Internal Audit Profession in South Africa” award in 2002.
Topic of presentation: Questions your Audit Committee should be asking – and you should be answering

Martin CHRISTIE
Since joining KPMG UK in 1997, Martin Christie has worked across a variety of industries, supporting the delivery of KPMG’s Information System Security & Risk Management services and solutions. He has focussed on supporting KPMG client with Internet and e-Commerce offerings, or with active initiatives in this area. KPMG LLP has 22 offices and 9500 staff in the UK, responsible for providing financial audit, IT and business advisory, tax, and a range of other services. Martin Christie’s paper at the 12th Annual IAAIA Conference will draw from KPMG’s experience to identify and discuss common risks and threats in the area of Internet-based services and the IT technologies that support such business.
Topic of presentation: Safeguarding your revenues with IT security

Kathrin KOESTER
After working with Sony Corporation for several years, where her responsibilities included establishing Sony’s first R & D site outside Japan, Kathrin Koester is now Head of Information Management for Global Sourcing for Sony-Ericsson, integrating Sony’s business with Ericsson especially in terms of culture, processes and IS/IT. As a consultant and trainer for Germany-based multinationals, her particular areas of interest are intercultural training and global strategy. She has delivered seminars and courses at several prestigious business schools in Germany, the UK and Japan. Kathrin Koester holds Master’s degrees in Economics, Chinese and Japanese studies. Her doctoral thesis focussed on privatisation in Japan. In October 2003, she will be leaving her present job to join the University of Applied Sciences, Heilbronn, Germany, as Professor for International Business, Leadership and Organisation.
Topic of presentation: The challenge of auditing in a Global Environment

Thiru PILLAY
A Chartered Accountant and Certified Internal Auditor, Thiru Pillay is General Manager of Transnet Group Audit Services (TGAS), whom he joined in 1994. TGAS, a leading internal audit service provider in South Africa, services all Transnet business units in South Africa, notably South African Airways, South African Express Airways, Spoornet, National Ports Authority, SA Port Operations, Metrorail, Petronet, Transtel, Freightdynamics and Propnet. The range of services includes internal audit and consulting, IT assurance, information security, corporate governance, forensics, project accounting and ad hoc assignments. TGAS has some 220 staff and a client list that comprises several prestigious public and private sector clients outside Transnet.

Actively associated with IAAIA as a member of the Executive Committee (and current Chairperson), Thiru has spoken at numerous conferences worldwide and is a regular contributor to various professional journals.
Topic of presentation: Chief Audit Executive – Audit Panel Discussion

James WHITLEY
Currently Divisional Vice President responsible for Internal Audit in Singapore Airlines, James Whitley has over 25 years of international financial and operations experience. As a Partner with Ernst and Young, he enabled the establishment of the world energy centre in Moscow, and developed E & Y’s internal audit practice in Houston, Texas. He served earlier as a Corporate Vice President with Merrill Lynch in London and New York, responsible for back office and systems functions in market deregulation, and as Senior Vice President of American General Insurance Company. His career includes over 12 years with Occidental Petroleum as Director of Internal Audit and CFO of a major international joint venture. He has been elected to the Board of Governors of the Houston and Singapore Chapters of the IIA, and is a member of the IAAIA Executive Committee.
Topic of presentation: Chief Audit Executive – Audit Panel Discussion