Host	IATA
When	October 1999
Where	Lucerne, Switzerland Burgenstock Hotel
Attendees	45+ Airlines Represented 120+ Delegates & Speakers
Special Activities	Cruise on Lake Lucerne Guided Tour of Lucerne Folklore Dinner Show

Conference Agenda Topics - General Session
	Corporate Travel & Security
	Year 2000: The Final Countdown
	Best Practices in Discerning Fraud
	Partnership of International Accounting & Internal Audit
	Investment Analysis of Airlines
	Alliances
	Risk Assessment
	Change Mangement
	Co-Sourcing with Internal Audit
	IT Audits
	E-Ticketing Audits
	Distribution Controls
	Manufacturer's Perspective on Maintenance & Engineering Audits
	Corporate Governance
	Audit of Outsourcing Relationships
	Cargo Audits
	SAP
	The Balance Scorecard (Enabling Enterprise Improvement)
	E-Audits
	Communicationg for Best Results
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